Almost no equipment. You can train anytime anywhere. No restrictions and limits. Calisthenics provides opportunity for creativity. You can make almost any movement pattern extremely hard and intense. IT’S FUN. It gives you the opportunity to learn control over your body. Calisthenics gives you lifetime opportunities to train and get stronger and you’ll depend on nothing but your bodyweight and your determination. Most importantly a HUGE benefit that blows away any other training is its sustainability , ability to build real-world strength and ability to build mental toughness.

I don’t sit and count calories but I am very aware of what my body needs to maintain, grow and repair, so I base my eating habits depending on my schedule and training habits. Because of the intense training that I do I make sure I take in as much complex carbohydrates and quality protein source foods as I can.

The majority of my meals comes from Lentils, quinoa, beans, broccoli, spinach, whole grain breads, pastas and cereals, wild yams, brown rice, almond milk, nuts, fruits, peanut butter, mushrooms and supplement with some protein powder; to name  a few…

No

Yes

I’ve been training since 2006 , eight years now. I started with weight-lifting the first four years then transitioned to mostly bodyweight training in 2010.

Yes I do, although supplements should just be that that to supplement your existing meal plan. I do take protein post workout and drink amino acids and creatine during training as well.

I typically stay lean year round as a result of my training but for the most part it lingers from 4% – 6 %

Core and the basics, mastering them to the point where I dominated the exercises. From there I started putting together bodyweight workouts circuits that helped me progress into more challenging exercises.

 

(I have my training programs available in the Workouts menu)

Yes , as long as you give your body the proper rest (sleep) and nutrition for proper recovery.  You can follow a successful calisthenics routine that can give you exceptional results. In my opinion however, it is best to take at least 1 or 2 days rest.

The good rule of thumb is to progress further when you have mastered the current skill and it feels easy. I know that sounds a bit vague, but in reality everybody will have different numbers. Some people will be able to hold a position for 5 seconds and progress further, while others may need to hold it for 15. Remember that you must not be in hurry or you will fail. Make the resistance progressive and you will be get closer to your goal.

What do I get when I purchase the program?

What you will purchase is a digital file. It is a portable document format (PDF)  file that can contain not only images and text, but also interactive buttons, hyperlinks, embedded fonts, video, and more where you can save it to your computer or phone for easy access. You can take the file anywhere as long as it is saved properly.

I have a previous injury, can I apply calisthenics in my workout program?

Before taking on any program we recommend you seek medical advice first before participating in any physical activity or exercise program, especially if you’d like it to be included in your current training since we are not around to supervise you personally during the workout. We are not around to assist you personally during the training.

How will I receive the programs? Are they hard copies? Will you be shipping me the programs?

All programs are in digital form only and are delivered to you immediately upon purchase. purchase. There are no hard copies available.

Are the programs in different languages. Upon purchase, I clicked an option to receive the program in a different language.

All programs are in English language only. The language option is for you to be able to read or translate the text at the website In your own preferred language.

What equipment is needed when using the program?

Some of the exercises may require you to have an access to a pull-up bar or anything similar for you to perform the body-weight exercises.

How do I download the program?

When you purchased the program, you received an email with the subject: Your purchase from Frank Medrano Workout LLC is complete

This email contains your purchase confirmation and a button to take you to take you to your personal download page. Click on View Purchase Online button to take you to your personal download page where you can download the program. Read and follow the instructions on how to best download your program before you start downloading.

Guidelines to download the program:

1. Click the download link once and wait for the system to process and finish downloading before clicking another button.
2. Kindly allow 2-3 minutes or more (if you have a slow connection) for download time. Downloading the program takes a little bit longer because of the file size. Pausing, canceling or restarting the download link may result to file error and corruption. At times it may not download at all. This is the cause why you cannot open the program using any platform.
3. The best way to save the program is to download the program directly to your desktop or laptop first before you transfer a copy to your phone or tablet as the connections may be interrupted and create a file error.

Why do I get “download fail”?

If the download button was clicked consecutively less than a minute apart from each other. The system will be constantly interrupted which is causing the file error while the system is processing the delivery. The file may appear as "download complete" but because of the system interruption, you have received a file error.

If you are using your phone to download the program, especially on iPhones as no interruption must occur during the download. Once you receive a notification, iPhones place the download on a temporary hold so you'll be able to receive these notifications, messages, or phone calls.

If you decide to download to your phone, a wifi connection is preferred rather than using your data plan as the connection is much more stable.

I've already downloaded the e-books to Dropbox but now they are saying " This file type can't be viewed ".

There are two reasons why this cannot be viewed. One is that Dropbox can only preview a certain number of file size. If it shows "cannot be viewed", it may mean that it the file is too large for preview. You need to export the program to your device so you'll be able to view the file.

Another is when the file is constantly interrupted during transfer of program. This is a common case. When the download button is clicked consecutively, less than a minute apart from each other, the system is constantly interrupted to process your download which is causing the file error when the system is processing the delivery. The file may appear as "download complete" but because of the system interruption, you have received a file error.

It is best to download the program to your laptop first then upload a copy to your Dropbox or any cloud account you have for safekeeping.

Why does it say “download expired”? I only purchased the program an hour ago and they expired before reaching 48 hours.

If you have exceeded the number of times the program is allowed to be downloaded, your download link will expire. Once you reach the limit, this will automatically expire your personal download link regardless of the 48 hour holding period. You are only allowed a number of times to download the product for security purposes.

If you are clicking the download button one too many times, it overloads the system and will automatically expire your download priveledges.

We can only hold your personal link for 48 hours. We recommend you download the program as soon as you received the link as it will expire regardless if the product has not been downloaded. In any case, you cannot download the program within the allowed time, you may contact our support team and inform us.

Please know that purchases are all final sales, no refund, no exceptions.

Files I downloaded did not save. What should I do?

There are a few reasons why you file might not have saved.

1. The download was not successful. There may be a system interruption because of unstable internet connection that had caused your download to fail.
2. The download button is constantly clicked. Before the system can finish processing the download, it is interrupted and forced to restart the process which is causing the download to fail.
3. It is best to download the program to your laptop or desktop rather than your phone. It may be old school, but it will keep your files safe in case you lost it.
4. If you still require to download the program through your phone, here is what you can do:- It is important that you stay on that page while the program is downloading. Make sure no notifications come in. It might disrupt what you are downloading. It will not take 2 minutes to download the program depending on your data speed.- When you download a PDF in Safari you can choose to open it in another App. This effectively saves it to that App. If you have not done this, you can tap the "Open In" text at the top right corner of the PDF to move the PDF to the App. If you closed the PDF without doing this, it gets deleted from Safari, and you would need to download it again.
   

   - If you have done this, you can now open the file using the app rather than safari.

• Try to contact our customer support if your purchase is available for reactivation.

My computer crashed, is there a way to request the download links again?

Please know that we are not responsible for any programs which are lost. You have purchased a digital file and it is delivered to you immediately upon purchase. We are not liable to you or other third parties for any loss or damages arising directly or indirectly from your use of or inability to use the program.

You can contact our Support Team and request if your purchase is still available for reactivation. Or you may need to purchase the program again to be able to access the program.

If you have saved a copy of the program to your hard drive or if you have uploaded a copy to your Dropbox account, you can export or transfer a copy again to your device.

I do not have a laptop and can only download from Dropbox or my phone. I tried downloading the program through my iPhone but I cannot locate it.

This only means that the program was not saved successfully to your phone. You may have opened it using Safari but didn't properly saved the program. This is why you keep downloading the program.

1. If you still require to download the program through your phone, here is what you can do:- It is important that you stay on that page while the program is downloading. Make sure no notifications come in. It might disrupt what you are downloading. It will not take 2 minutes to download the program depending on your data speed.- When you download a PDF in Safari you can choose to open it in another App. This effectively saves it to that App. If you have not done this, you can tap the "Open In" text at the top right corner of the PDF to move the PDF to the App. If you closed the PDF without doing this, it gets deleted from Safari, and you would need to download it again.
   
   - If you have done this, you can now open the file using the app rather than safari.

• Try to contact our customer support if your purchase is available for reactivation.

If you have any other questions, feel free to send us an email to support@frankmedrano.com

I want to access the membership site. How can I log in?

If you have purchased the 4-Week Shred program, you will receive your login credentials together with your confirmation email. You can use this credentials to access the membership site.

Please know that only those who have purchased the 4-Week Shred have the lifetime membership access to the website.

You can log in through the membership page.

I have purchased the 4-Week Shred, why can’t I log in?

The logins are case sensitive. You need to use the exact lower and upper case on the email address you used for the program or it takes you to the same place again or the system will recognize it as an error. You will need to use the same email you used to register when you purchased the program.

I did not receive my login credentials. I waited over an hour.

When you purchased the program, you are sent two emails:

(1) Containing your invoice and purchase order
(2) Your login credentials via wordpress@frankmedrano.com. You may also check your spam box if you have received the email.

If you have not received your login credential when you purchased a 4-Shred program, it may be because you have previously registered as a member. You may use your email address to sign in. If the system will say that your email is not registered, you may sign-up or contact our support email to assist you.

How can I change my password?

To reset your password,

1. Click the reset button at the member login page.
2. You need to clear your browser cache clean. This is because your browser always remembers your previous password. When you reset your password, clear your cache. You do not need to wait for a confirmation email.
3. You can also check a different browser. For example, if you are using Safari, try using google chrome or Microsoft edge to see if you can log in.

Please do not reset your password repeatedly as the system will recognize your email as an error and no longer recognize your password.

How do I access the videos in this program? Can I download them?

All videos are for streaming purposes only and cannot be downloaded due to security purposes

All videos can only be accessed through your pdf file. You cannot find it on the website.  The videos are embedded in the program. Once you click the “PLAY” button, it will automatically take you to the videos.

For the Shred program, once you click the PLAY button, it will redirect you to the membership page. You may need your login credentials to access the videos.

Why are the videos not playing?

You may need to check if you have a stable internet connection as you need to stream the videos. You also need to check your settings to allow your device to play the videos or you may also need to update your app.

If you have any other questions, feel free to send us an email to support@frankmedrano.com

Do you accept a refund?

All purchases are all final sales, no refund, no exceptions.

Upon purchasing the product, you have agreed to the No-Refund and Cancellation Policy as you have purchased a digital file, where it cannot be returned upon purchase.

No-Refund Policy: All sales are FINAL and all charges from those sales are non-refundable. We have a *NO REFUND POLICY* with digital downloads. Purchased eBooks are strictly for personal use. The eBooks are forbidden to be shared via any digital or physical medium. YOU MAY NOT UPLOAD eBooks TO THE INTERNET. PEER-2-PEER FILE SHARING IS STRICTLY PROHIBITED. Any other manner of network file sharing and transfer of eBooks to devices for such purpose is prohibited.

What are your available payment methods?

We accept payments through Paypal method. If you do not have a PayPal account, we accept credit card payments through Stripe.

I have sent my payment, why does it say “Payment Pending”?

Paypal has strict security measures with regards to its client. All payments are screened carefully. When the email address you use to your PayPal account and the one you register at the membership site is different, Paypal will deem it as a different person thus holding your purchase for a time until they can confirm that it is you who made the purchase. Once they confirm, they will process the payment and send you the notification and you will receive our system invoice containing your download link.

If you click your purchase and your link is still pending, kindly contact our Support Team to process and activate your purchase. Please know that once PayPal had a temporary hold on your payment and it is labeled as “payment pending,” it means that we have not yet received your payment. This is also why you did not receive the program upon initial purchase and cannot download the program.

Be patient while PayPal processes your purchase and confirm your account. Once confirmed, they will forward your payment to us so we can process your transaction.

Paypal had double charged my card, what should I do?

If you are double charged by PayPal, kindly contact Paypal support team first to inform them about the situation and inform our support team so we’ll be able to check if your payment was sent twice on our end.

Wrong or invalid Postal code

The result of the zip/postal code checks are ones that we pass directly through from the cardholder’s bank. If either check has failed, it’s because the bank is telling us that the information the cardholder has provided does not match what they have on file. If the cardholder has recently moved, it may take their bank a while to have the correct zip code on file for them.

While some banks decline payments that fail these checks, others do not. Fraud prevention toolset, Radar, includes a built-in rule to block all payments that fail this check. If the cardholder is still experiencing issues because these checks are failing, they may wish to call their bank and confirm that the information their bank has on file is correct.

Another suggestion is to add "0000" on your postal code. For example, your postal code is L5G 4N9. My created "zip code" would then be "54900." Try and see if it may work. Some banks do not recognize letters as part of the postal code, especially when using MasterCard or Visa holders. Same goes if you are using PayPal for your purchase.

If you have any other questions, feel free to send us an email to support@frankmedrano.com